Frequently Asked Questions

General

Q: Where are you based?

A: ThinkFit is based in St. Louis Missouri, USA. We’re still experiencing the 4 seasons here and the cost of living is hard to beat. Plus - FREE ZOO!

Q: Can I get a discount if I order a lot of products?

A: While we don’t wholesale our products we are happy to offer a discount for a large order for your gym, group, or organization. Please email us at help@thinkfitlivefit.com and we’ll get you squared away.

Q: Can I get your products with my logo on it?

A: Unfortunately, we don’t offer the ability to do small custom orders. If you are interested in ordering a substantial quantity of custom branded ThinkFit products we would love to discuss that with you. Please email us at help@thinkfitlivefit.com for minimum order quantities, lead time, and pricing.

Q: What happens if my product shows up damaged?

A: First, don’t panic. Damage during shipping happens from time to time. If this happens email us at help@thinkfitlivefit.com and we will make sure you get what you paid for in the condition you expect.

Q: Do you have a warranty?

A: Yes, we have a 100% satisfaction guarantee so if our products don’t meet your expectations just let us know via email at help@thinkfitlivefit.com and we’ll take care of you.

 

Meal Prep Kit Frequently Asked Questions:

Q: What is the meal prep bag made out of?

A: The ThinkFit meal prep bags constructed using a durable, double insulated, nylon and polyester build. This is a completely unique design and has been tried and tested for years.

Q: How long will it keep my food cold?

A: It is dependent on the conditions that the bag is placed in. Our two XL ice packs can keep the compartment cold for up to 12 hours in mild conditions but if you leave it in the sun in a hot car that time can be significantly reduced. While some people will use the bag simply as transportation between their home and work fridge, others use it as their meals mini-fridge for the length of the day. If that is the case you can add additional ice packs (there is extra room) and test out specific conditions to make sure your food is staying cold.

Q: How big is the main inside compartment of the meal prep bag?

The inside compartment is 7.5"H X 10"L X 6.5"W.

Q: How long is the shoulder strap?

A: The Shoulder strap is adjustable and can be lengthened to 48 inches long from Clip to Clip.

Q: Are the containers dishwasher, microwave, and freezer safe?

A: Yes, all of our containers are dishwasher, microwave, and freezer safe along with being BPA free. We recommend not putting the lids in the microwave as they can warp. Instead, place a paper towel over your container to avoid splashing.

Q: Does your bag fit other meal prep containers?

A: Short answer is yes! The inside compartment is 7.5"H X 10"L X 6.5"W, so whatever you can fit inside is very welcome by our bag. We don’t discriminate.

Q: How big are the six included BPA free containers?

A: The four big containers hold 2.5 cups each or 900ml. The two smaller containers hold 1.5 cups each or 600ml. Is the side pocket big enough to hold my phone, keys, and wallet? The dimensions are 7 in wide, 6 in height and almost 2 inches deep(thick) which should be big enough to hold all of your accessories, just don’t try shoving your laptop in there.

Q: What is the purpose of the screw-on components of the shaker cup?

A: Those are to hold your pre-workout and/or post-workout protein powder and supplements. We also include a 3 section divider for organizing snacks and supplements. However, you can also put a key in there, money, chapstick, an extra set of headphones - don’t let us limit you.

Q: How big is the shaker cup?

A: The shaker cup is a standard 23oz cup with measurements on the side up to 20oz. It includes additional screw-on compartments described above.

Q: Do you have any recipes specifically for the portion control containers?

A: Yes we do and we are always sharing new recipes via our email newsletter and social accounts. Be sure to connect with us on Instagram, Facebook, and Pinterest (links are at the bottom of the page in the bottom left corner) and sign up for our newsletter if you haven’t already.

Q: I have another question you didn’t answer…

A: Please reach out to us at help@thinkfitlivefit.com and we’ll respond right away!